This privacy notice for DAPSCNECT LTD (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you download and use our mobile application (DapsCnect), or any other application of ours that links to this privacy notice, or when you engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@dapscnect.com.
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You
- names
- phone numbers
- email addresses
- usernames
- passwords
- contact preferences
- contact or authentication data
- mailing addresses
- travel-related documents
Sensitive Information
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: health data, student data, and social security numbers or other government identifiers.
Payment Data
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Paystack. You may find their privacy notice at paystack.com/gh/terms.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.
2. How do we process your information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- To facilitate account creation and authentication and otherwise manage user accounts.
- To respond to user inquiries and offer support to users.
- To send administrative information to you, including changes to our terms and policies.
- To enable user-to-user communications where you choose to use such offerings.
- To save or protect an individual's vital interest when necessary to prevent harm.
3. What legal bases do we rely on to process your information?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, to provide services, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, we may rely on consent, performance of a contract, legal obligations, or vital interests. If you are located in Canada, we may process your information with your express or implied consent, or as otherwise permitted by applicable law.
5. How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store and isolate it from further processing until deletion is possible.
6. How do we keep your information safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
8. What are your privacy rights?
In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information, including the right to request access, rectification, erasure, restriction, or data portability, and to object to certain processing.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us. You may review or change your account information by logging in to your account settings or contacting us directly.
9. Controls for do-not-track features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.
10. Do California residents have specific privacy rights?
Yes. If you are a resident of California, you are granted specific rights regarding access to your personal information under applicable law, including the CCPA.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, IP address, email, account name | YES |
| B. CA Customer Records | Name, contact, education, employment, financial info | NO |
| C. Protected classifications | Gender and date of birth | YES |
| D. Commercial information | Transaction and payment information | NO |
| L. Sensitive Personal Information | Account login, health data, state ID numbers | YES |
| M. Travel-abroad data | Information relevant for travel abroad services | YES |
We have not sold or shared personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. You may contact us at info@dapscnect.com to exercise your California privacy rights.
11. Do Virginia residents have specific privacy rights?
If you are a resident of Virginia, you may have specific rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of your personal data, and to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling. To exercise these rights, please contact us using the details below.
12. Do we make updates to this notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently.
13. How can you contact us about this notice?
If you have questions or comments about this notice, you may contact us by:
- Email: info@dapscnect.com
- USA phone: +1 (617) 839-0489
- Ghana phone: +233 537627882
- USA: 1111B South Governors Avenue STE 21844, Dover, DE 19904, USA
- Ghana: Mountain View Estate, BBL Apartment, Ashongman, Accra, Ghana
14. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at info@dapscnect.com.
